We can manage all repairs on your behalf. Using a combination of in-house operatives and trusted contractors, including qualified gas and electrical engineers, we ensure your property remains safe, well maintained and compliant with current legislative requirements.

​

Alternatively, you may choose to arrange repairs yourself. In this case, we will notify you of any reported issues and work with you to ensure the necessary repairs are carried out.

​

Our Process: 

​

1. Reporting

Tenant reports a repair

​

2. Resolving

Repairs under £250 will be arranged and completed by our operatives, with notification provided to you. For standard repairs above £250, we will obtain your approval with an estimate before proceeding (unless the repair is urgent). Costs will be deducted from the next rental payment.

​

Where landlords manage repairs themselves:

We will inform you of any maintenance issues raised and the required timescale, allowing you to organise the necessary work.